If you are reviewing other alarm companies, be sure to find out where
you will be monitored from: in- or out-of-state, or even by a third party.
This situation can result in poor customer service due to their limited
knowledge of your particular system, and often no verification of alarm
signals to prevent false alarms.
Monitoring Center Operators answer the phones. There is no voice mail
keeping you in a box somewhere, we understand emergencies and know that
when you need us it is important to you to speak with an expert, now.
If for some reason our operator can’t assist you, our technicians are
a phone call away. We will find you an answer and help you now.
At DYCK Security Systems we feel it is important to be installed,
serviced and monitored by the same company in order to provide quality
protection. We have been privately owned and operated since 1951.